Diagnostic Tools
IBM Tape Diagnostic Tool (ITDT) Linux
Download IBM ITDT for Linux To install ITDT-SE on other supported operating systems, complete the following steps. Note: ITDT-SE can be used only by a user with root access rights, except for the Mac OS, which requires the user to have the minimum of ...
IBM Tape Diagnostic Tool (ITDT) Windows
Download and follow the installer's prompts and launch IBM ITDT Graphical Edition for WINDOWS: Select "Scan" so that the attached tape drive is displayed. You can perform various tests, where the Health Test is commonly used, or if directed by ...
IBM Tape Diagnostic Tool (ITDT) MacOS
Use the IBM Tape Diagnostic Tool (ITDT) to diagnose the health of your tape drive(s). Please note that this tool does not have a graphical interface and might require some basic command line knowledge. 1. Download and unzip ...
AnyDesk Screen Share Utility
When providing support via screenshare, our first choice is AnyDesk which can be downloaded below. Please follow the instructions provided by this link to ensure we have the permissions required to assist you. Security Permissions on macOS Let us ...