Error Codes
P - Write operation to write protected media
On the bottom of the LTO tape, there is a red switch. when this lock is engaged (The lock graphic is visible) the media is write protected and the drive will not overwrite data on the cartridge. If red switch is not covering the hole and the red lock ...
C - Drive requires cleaning
Note from support - Drives should NEVER be run in dirty or dusty environments. During reading and writing the tape is exposed within the drive and this will quickly age both the tape and the drive itself. This may also void your warranty. Some LTO ...
J - Incompatible media or media format
Note from support - Confirm that the tapes you are using originate from a trusted seller. We have had reports of some tapes obtained through marketplace vendors (ex: Amazon, Ebay, NewEgg) being damaged, used or non functional. We love the convenience ...
6/7 - Drive or Media fault
Note from Support - Confirm that the tapes you are using originate from a trusted seller. We have had reports of some tapes obtained through marketplace vendors (ex: Amazon, Ebay, NewEgg) being damaged, used or non functional. We love the convenience ...
2 - Power fault
Power supplied outside of range. This error may be caused by the internal power supply, the power cable, or power source. If you cannot confirm that the power cable you are using is the one that was shipped with your MagStor, make sure the cable is a ...
1 - Temperature fault
This fault occurs when the drives sensor detects temperatures outside of operational range. Check that the fan on your MagStor is operational. If the fan has ceased functioning, this may cause the issue. The temperature of the environment may also ...