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Overland NEOs Storageloader / T24 / T48 Manual
Overland NEOs Storageloader / T24 / T48 Manual Drop Files to Attach
Library Firmware
Below are the latest firmware for your MagStor tape libraries. Download the file that matches your library model. Unzip the file into a directory before applying. Use the checksum to verify the firmware file is complete and uncompromised before ...
SAS-HLX-8644 Not Functioning On FanOut / Splitter SAS Cables
Issue: Unable to detect SAS LTO desktop drive via an 8644 fanout or splitter cable. Resolution: Please remove the top cover and move the internal cable connecting to the SAS port on the back from port #3 to port #1 as displayed in the picture.
(Intel MAC) Thunderbolt 3 (Rev C) LTO drives not responding
This fix is for Intel-based MACs on first setup of a Thunderbolt LTO drive (Rev C) where the drivers have been installed and the LTO drive(s) are detected by the system. In the event you can detect LTO drives on your Intel based MAC, but cannot issue ...
Force uninstall ArcSAS Driver
ery rarely, the ArcSAS driver can become stuck; Functioning improperly, un-removable, un-updatable. This is not a common problem, but if you have exhausted all other solutions, it may solve your problem. To diagnose if this may be the case, start by ...

Popular Articles
Overland Storage / Tandberg Data Transitional Services
As of early 2025, Overland Storage / Tandberg Data ceased operations and voided all warranties / service contracts on their LTO tape library line. MagStor has been endorsed by Overland Storage to assist customers with their existing hardware. Free ...
IBM Tape Diagnostic Tool (ITDT) MacOS
Use the IBM Tape Diagnostic Tool (ITDT) to diagnose the health of your tape drive(s). Please note that this tool does not have a graphical interface and might require some basic command line knowledge. 1. Download and unzip ...
LTOx Thunderbolt 3 Desktop / RM
Before installing a correct driver, there are few steps that need to be done depending on what kind of Mac hardware you have. there are three major hardware variations: a. M1 based b. Intel based with T2 security chip c. Intel based without T2 ...
6/7 - Drive or Media fault
Note from Support - Confirm that the tapes you are using originate from a trusted seller. We have had reports of some tapes obtained through marketplace vendors (ex: Amazon, Ebay, NewEgg) being damaged, used or non functional. We love the convenience ...
AnyDesk Screen Share Utility
When providing support via screenshare, our first choice is AnyDesk which can be downloaded below. Please follow the instructions provided by this link to ensure we have the permissions required to assist you. Security Permissions on macOS Let us ...

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